Specialty Care Shopper consumer transparency that works

Empowering members to become informed shoppers

Specialty Care ShopperSM, our Member Engagement Solution, is a health care cost and quality transparency service. When paired with our clinical solutions, it uses direct, timely outreach to help your members make better informed decisions about their care before they undergo services.

Services addressed

We help members find cost-effective settings for common, costly health care services.

  • Examples
  • CT scans
  • Lab-based sleep studies
  • Knee replacement
  • MRI

Personalized concierge service reaches members at just the right time

Specialty Care Shopper concierge contacts members directly to help them find an appropriate, affordable, quality site of care—and assists with scheduling their appointments.

Support employer reference-based pricing

Specialty Care Shopper easily integrates with employer benefit design, allowing employers to integrate reference prices or price limits for selected modalities.

SPECIALTY CARE SHOPPER IN THE NEWS

Are your healthcare prices outrageous?
A Forbes physician-columnist notes that transparency programs, including Specialty Care Shopper, are delivering results.

READ THE ARTICLE

Spark self-advocacy for shared decision-making Through our partnership with Emmi®, a multi-channel patient engagement solution, we take a human-centered approach to empower patients to be participants and partners in their care. When paired with our clinical solutions, this service provides members with tools and information about their upcoming tests and procedures to help them better understand their options and empower them to engage in shared decision-making with their physicians.



Leadership for a new era

A dynamic team leads and supports Specialty Care Shopper. With deep experience in health care innovation and solution operations, they assure your members have information at just the right time to transform how they participate in their health care.


Jordan S. Firfer

Jordan S. Firfer

VICE PRESIDENT AND GENERAL MANAGER, CONSUMER ENGAGEMENT

Jordan S. Firfer is the Vice President and General Manager of Consumer Engagement at AIM Specialty Health® (AIM). In his role, Jordan leads the organization's consumer engagement strategy and products, such as Specialty Care ShopperSM. He also directs its cross-solution business efforts specific to provider and member profiles and data.

LEARN MORE ABOUT JORDAN


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