2002
Earns Preferred Vendor for Outpatient Imaging Management distinction from the Health Plan Alliance
Introduces the ProviderPortalSM, the first full-service physician portal in the diagnostic imaging management industry. The ProviderPortalSM offers an array of services‚ including real-time‚ 24/7/365 access to preauthorization‚ claims, and eligibility information.
2003
Receives a Best Practice in Medical Management recognition from the Blue Cross Blue Shield Association (BCBSA). We received additional recognition from BCBSA in 2004 and 2005.
2004
Receives initial NCQA certification. The certification couples with URAC accreditation we initially received in 1998.
Grows the number of supported members to over 13 million
2005
Grows the number of supported members to over 13 million
Opens a second operations center in Westchester, Illinois, to complement our operations center in Deerfield, Illinois.
Introduces Imasis®, the industry’s first fully functioning and customizable web-based call center application.
2006
Receives recertification from NCQA and reaccreditation from URAC
Receives more than 1 million prior authorization requests via the ProviderPortal
Introduces OptiNet®, the industry’s first web-based diagnostic imaging network management tool, to help health plans manage their imaging provider networks using cost and quality metrics
2007
Is acquired by WellPoint, Inc.
Grows the number of supported members to over 20 million
Introduces OptiNet to providers as a registry for servicing site cost and quality information
2008
Grows the number of supported members to over 30 million
Opens new Chicagoland corporate headquarters, data center, and contact center
Launches the AIM Cardiology Solution to manage cardiac imaging
2009
Receives recertification from NCQA and reaccreditation from URAC
Launches the AIM Specialty Drugs Solution to manage treatment of complex, chronic conditions
Celebrates 20th anniversary
2010
Grows the number of supported members to over 35 million
Launches Specialty Care ShopperSM, our Member Engagement Solution, to enhance member transparency in diagnostic imaging through proactive concierge outreach
2011
Wins, with WellPoint, the Best of Blue Clinical Distinction Award for the Imaging Cost and Quality Program
Places as a finalist for the 2011 URAC Award for Best Practices in Health Care Consumer Empowerment and Protection
Expands the number of members supported by Specialty Care Shopper to nearly 2 million
2012
Launches the AIM Radiation Oncology Solution to help health plans manage radiation therapy
Launches the AIM Sleep Solution, which rapidly becomes the market leader and the industry’s most comprehensive approach to managing the diagnosis and treatment of obstructive sleep apnea
Launches the AIM Employer Solution to help health plans deliver consistent value to their national accounts
2013
Expands Specialty Care Shopper to include member cost transparency for surgical facilities and sleep testing labs. Also added is an inbound cost inquiry capability, enabling members to contact us to find high-value health facilities in their area.
Wins the WellPoint Pinnacle Award for the Sleep Solution. It is the company’s most prestigious award.
Announces a strategic collaboration with eviti, Inc., a leading clinical decision support company, to create an enhanced oncology management solution that helps ensure appropriate, safe, and affordable cancer care
2014
Launches the next generation Medical Oncology Solution for Anthem (formerly WellPoint). The improved solution integrates evidence-based AIM Cancer Treatment Pathways with provider incentives to operationalize health plan value-based reimbursement initiatives.
Earns recognition in a Health Affairs study for the impact of Specialty Care Shopper. The study showed that consumers with access to price information chose less expensive MRIs, saving $220 per test in total health system costs.
Places as a finalist in the Chicago Innovation Awards for the Medical Oncology Solution
2015
Enhances our clinical platform, creating greater impact and a more efficient clinical review process for a better provider experience
Introduces the industry’s first compliance-monitoring capability for the Sleep Solution. The enhancement establishes links with patient compliance databases maintained by the positive airway pressure device.
2016
Introduces enhancements to the Specialty Drugs Solution, including the unique Level of Care initiative, which directs care to high-value, clinically appropriate settings
Expands the Radiation Oncology Solution to include the review of image-guided radiation therapy, fractionation, and special consults and other associated billing codes
Announces the AIM Genetic Testing Solution, which incorporates the review of genetic tests, as well as the management of billing codes and labs. In partnership with InformedDNA, we are the first to maintain a qualified genetic counselor network and integrate counseling into our clinical review process.
2017
Expands the AIM Musculoskeletal Solution to include clinical review of spinal surgery, joint surgery, and interventional pain management. The expansion also features value-based reimbursement and direction of care to the most appropriate setting.
Enriches member engagement capabilities through a partnership with Emmi®, a multimedia patient education service. Integrated into our clinical solutions, Emmi helps patients engage in shared decision-making by providing information on their upcoming tests and procedures at just the right time.
Launches AIM Inform. Integrated into the EMRs that physicians use every day, AIM Inform allows providers to complete health plan prior authorization for advanced imaging and comply with the CMS Appropriate Use Criteria Program at a single source, streamlining prior authorization workflow and reducing reliance on administrative staff.
Acquires Applied Pathways® as a wholly owned subsidiary. Applied Pathways’ cloud-based technology supports the AIM platform’s ability to deliver cost of care savings across an expanding set of clinical domains.