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About AIM

Our company

AIM Specialty Health® provides clinical solutions that drive appropriate, safe and affordable care. Serving more than 68 million members across 50 states, D.C., and US territories, AIM promotes optimal care through use of evidence-based clinical guidelines and real-time decision support for both providers and their patients. Our platform, featuring a sophisticated clinical rules engine from Applied Pathways (a wholly owned subsidiary of AIM), delivers significant cost of care savings across an expanding set of clinical domains, including radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care, rehabilitation, surgical procedures, and genetic testing.

Our mission

Partner with our clients to improve the clinical appropriateness, safety, and affordability of health care services.

Our values

  • Teamwork: We recognize that working together to meet the challenges of our business will enhance our collective success
  • Responsiveness: We keep our promises and commitments to our customers and employees and take active roles in helping our clients succeed and grow
  • Service excellence: We provide an industry-leading customer service experience that constantly and consistently meets or exceeds the needs of our customers
  • Innovation: We leverage our expertise to develop new, creative, and responsible solutions for our customers and health care partners
  • Flexibility: We customize our programs, services, and responses to meet the evolving market and business needs of our customers

See what our customers have to say

Innovation that delivers results

Clients see the intellect, energy level and desire for innovation behind the team at AIM. Nicely done!
- Northeast Health Plan Executive

Thought leaders with intelligent market insight

Your willingness to listen and work with us is amazing. Your reports are exactly what we need to increase our pathways performance. The AIM practice engagement team is welcome at our health system any time.
- Revenue Cycle Director / Southeast Regional University Health System

Empowering success

AIM made me a success so I can make my clients a success. They've raised our bar internally.
- Health Plan Director of Network Management

Transforms customer experience

Your program makes things much easier. The training and education are great. Anytime there is a question we get an answer right away. This is a great asset for our practice.
- Oncology and Hematology Practice Manager/ Northeast Region Oncology & Hematology Practice

Keeping standards high

Maintaining such high standards is always a challenge as companies grow, however AIM continues to maintain their already high standards.
- Health Plan Executive

Impacts health care

We chose AIM because their programs improve health outcomes while managing costs. We achieved meaningful savings through clinical review and transparency redirection to best value providers.
- Fortune 100 Company, Vice President of Benefits

Focus on value in medical care

The AIM Oncology Solution is very flexible and allows us to continue to deliver quality care to our patients while satisfying the needs of the health plan for reimbursement.
- Medical Director of Regional Oncology Practice

Clinical integrity

Your clinical guidelines are absolutely right on point.
- Health Plan Medical Director

Personalized customer experiences

Your representative explained everything about my test thoroughly and clearly. She was very polite and I was very impressed with her. Customer service is a big deal at my company, so I really pay attention when I see such excellent service.
- Employee, Fortune 100 company