ProviderPortal Sleep

Sleep Program Equipment Recall Notice

On 6/14/2021, Philips Respironics issued a voluntary recall on specific brands of their CPAP/APAP, BiPAP machines. Philips has established a registration process that allows patients, users, or caregivers​ to look up their device’s serial number and initiate a claim if their unit is affected. To view the recall information and register your device, use the following link:


A fast, easy way to access AIM Specialty Health

In a busy practice like yours, you need to deliver quality, appropriate care efficiently to your patients with obstructive sleep apnea. Use the ProviderPortalSM to accelerate your sleep care requests and get a response in real time 24/7.


To register, select your patient’s health plan from the drop-down menu.*

Already registered?

Log in by selecting your patient’s health plan from the drop-down menu.*

*Depending on the health plan you select, you may be directed to the plan’s provider website to access ProviderPortal.

What Practices Are Saying About ProviderPortal

“As far as I am concerned, the AIM provider website is the BEST in the industry. It is easiest to use and your teams are the quickest to respond. Thank you!”

“I love the quick response I get when using the ProviderPortal. Even if nurse reviews or peer to peer evaluations have to be made, your programs all run smoothly. That’s important in our busy world.”

“The online site is very user friendly and limits the clinical time our practice needs to spend on the phone away from patients.”


Need Assistance?

Can’t find your patient’s health plan?

Scroll within the drop-down menu to see all the health plans available. Not all health plans may be visible when you first open it.

Forgot your password?

If you log in through AIM, visit the account access page on the ProviderPortal to reset your password.

If you log in through a health plan provider website, proceed to that site and follow the instructions there.

Still Having Trouble?

Email our ProviderPortal Support Team or call (800) 252-2021 for assistance.

What practices are saying about ProviderPortal