AIM team

Robert Mandel, MD, MBA


Robert Mandel, President, oversees the strategic direction of the Chicago-based company that serves health plans across the US, ensuring that the care delivered to their members is appropriate, safe, and affordable.

Dr. Mandel joined AIM in 2017 as Chief Medical Officer, bringing extensive senior leadership experience to the role. Prior to joining AIM, he served as President of Activate Healthcare, where he was responsible for opening new markets across the eastern United States, including sales, marketing, business development and operations. From 2011 to 2014, he served as President and CEO of Health Dialog, a wholly owned subsidiary of Bupa, a London-based company that is a leading international provider of care management, health care analytics, decision support, and health coaching.

Dr. Mandel has extensive experience with Blue Cross Blue Shield companies in Tennessee and Massachusetts. As Senior Vice President of Health Care Services for BlueCross BlueShield of Tennessee, he was accountable for all medical spend for the Commercial and Established Market Business Unit, which included 2.5 million members. Dr. Mandel also spent more than nine years with Blue Cross Blue Shield of Massachusetts where he served in a number of roles, including Vice President of Health Care Services, Vice President of e-Health, Vice President of the Provider Enrollment and Services Division, Vice President of Health Care Services Administration and Medical Information, and Senior Medical Director of Provider Partnerships.

Earlier in his career, Dr. Mandel was a member of the initial leadership team of Health Central, a start-up, provider-sponsored HMO, and worked for Pinnacle Health System in Harrisburg, Pennsylvania.

Dr. Mandel is a cum laude graduate of Princeton University and earned his Doctor of Medicine degree from The Johns Hopkins University School of Medicine. He also earned an MBA degree from the Wharton School at the University of Pennsylvania. A board-certified ophthalmologist, he is a fellow of the American College of Surgeons and a member of the American Academy of Ophthalmology, the Massachusetts Medical Society, and the American Medical Association.

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