Quadruple Aim

Achieving health care’s Quadruple Aim

A compelling industry framework, the Quadruple Aim offers the promise not only to improve health care but also to extend your competitive advantage. Expanding on the dimensions noted in the Institute for Healthcare Improvement’s well-known Triple Aim (improving population health, enhancing patient experience, and reducing cost), the Quadruple Aim adds the goal of improving the work life of health care providers and their staff. Organizations that meet these dimensions will bypass competitors for years to come. But like a destination without a clear, direct route, the challenge is how to get there.

At AIM Specialty Health® (AIM), the Quadruple Aim is not just a vision to inspire us. It’s what we do every day. With our clinical solutions, proprietary technology, and clinical leadership, we translate your strategy into action to help you achieve the Quadruple Aim and grow your business.

DIMENSION 1: IMPROVE POPULATION HEALTH

Modern answers for an age-old question

Improving population health requires a multifaceted effort as nuanced and diverse as the population itself. We configure our solutions to offer just that—a flexible, comprehensive approach to managing the specialty care needs for a variety of populations, such as health plan members across all 50 states including Medicare and Medicaid beneficiaries, unionized workers and their families, and the employees of 40 percent of the Fortune 50 companies.

Tools to move the population health needle

  • AIM Clinical Appropriateness Guidelines and AIM Cancer Treatment Pathways
  • Value-based reimbursement programs
  • Detailed reporting and analytics
  • Physician-led provider education
  • Member engagement

Patient-centered care for complex needs

Addressing today’s most complex tests and treatments across specialties like oncology, musculoskeletal care, and genetic testing, our solutions help providers deliver evidence-based care tailored to the individual member. And with the ability to support an entire network of members, they can lead a population to greater health.

DIMENSION 2: ENHANCE PATIENT EXPERIENCE

Experience starts with participation

Today, a better patient experience begins with engagement and choice. Our member engagement strategies work with our clinical solutions to turn health plan members into confident, informed patients and notify them of other affordable, clinically appropriate services and sites of care available.

OUR SOLUTIONS DELIVER

Up to 30%

COST REDUCTION

ON TODAY’S MOST COSTLY AND COMPLEX CLINICAL AREAS

DIMENSION 3: REDUCE THE COST OF CARE

Affordability without compromising quality

Underlying most conversations about the cost of care is a concern about quality—does more affordable care mean lower-quality care?

Not with our clinical solutions and engagement strategies. We use published evidence-based clinical research, timely direct member outreach, and site-of-care optimization to help eliminate the cost of unnecessary or clinically inappropriate care.

Providers praise AIM

“AIM IS BY FAR THE BEST…I ACTUALLY WISH EVERY OTHER ONLINE SERVICE WAS AS USER FRIENDLY.”

DIMENSION 4: IMPROVE THE WORK LIFE OF PROVIDERS

More than a metric. A movement.

Too often, provider engagement initiatives focus on survey results and metrics rather than the pain points of providers’ day-to-day activity. For us, improving the provider work life is about making the delivery of appropriate, safe, and affordable care easier. Our solutions and technology do just that. Guided by our medical directors and 200-plus physicians and nurses, our solutions and technology are relied on by 300,000 ordering providers and have earned a provider satisfaction rate of 96 percent or higher for years.