STREAMLINING

Streamlining implementation: our structured approach to a smooth start

Without the right experience and expertise, solution implementations can quickly disappoint: workloads and costs can rise, communication can break down, and support and training can fail to yield results.

Founded on managing hundreds of implementations, our structured approach ensures a smooth, on-time, on-budget launch, as well as ongoing success for your new solution. Our cross-functional team integrates seamlessly with your teams to create a streamlined, collaborative, and structured experience. We also partner with you to define business objectives, market context, and operational processes.

1

DISCOVERY AND DEFINITION

We learn about you and your exact needs. Then, we define the scope, and create the project plan.

2

DESIGN

We craft the specifics of your solution, including requirements and system flows. We also review medical policy and plan provider communication and training.

3

BUILD

We use technical specs and coding to architect your solution. We also launch provider training and communication

4

TEST

We perform testing to ensure your solution is operating at full speed. We also continue training your teams, providers, and contact centers.

5

LAUNCH

We officially launch your solution within your networks and provide ongoing support and maintenance.

Cross-functional, responsive team