Without the right experience and expertise, solution implementations can quickly disappoint: workloads and costs can rise, communication can break down, and support and training can fail to yield results.
Founded on managing hundreds of implementations, our structured approach ensures a smooth, on-time, on-budget launch, as well as ongoing success for your new solution. Our cross-functional team integrates seamlessly with your teams to create a streamlined, collaborative, and structured experience. We also partner with you to define business objectives, market context, and operational processes.
DISCOVERY AND DEFINITION
We learn about you and your exact needs. Then, we define the scope, and create the project plan.
We craft the specifics of your solution, including requirements and system flows. We also review medical policy and plan provider communication and training.
We use technical specs and coding to architect your solution. We also launch provider training and communication
We perform testing to ensure your solution is operating at full speed. We also continue training your teams, providers, and contact centers.
We officially launch your solution within your networks and provide ongoing support and maintenance.